What Does a Property Manager Do for You?

Property managers are those who owners of rental properties employ to oversee the day-to-day operations, upkeep, and administration of those properties. Their employment includes, among many other responsibilities and activities, marketing rental properties and locating tenants, ensuring that rental prices are competitive while paying taxes and overhead costs, collecting rent, and complying with regulations governing rental properties.

The type of property being managed, the amount of money they are getting paid, and the terms of the management contract will all play a role in determining the precise obligations they are responsible for. However, when it comes to assisting owners of rental properties, there are a few crucial responsibilities that a property manager may take on.

Finding tenants and collecting rent are only two of the many tasks that a capable property manager is responsible for. They handle practically every aspect of maintaining a rental property.

Working with a property manager may seem like the most practical option when an owner has many rental properties. However, owners who have not yet established a real estate empire might also profit from working with a manager. Even very modest rental properties, such as duplexes or single-family houses, may be effectively managed by a property manager. They are responsible for maintaining unoccupied premises and ensuring that the locations are secure and well-kept. If you don’t want to spend every waking moment dealing with property difficulties, it may be in your best interest to invest in the services of a property manager.

If you hire the correct property manager, you will have more spare time and much less stress. Your property manager might be your most valuable asset.

The following is a list of the obligations that are often expected of a professional property manager; however, it is important to note that not all management contracts are the same and that everything may be negotiated.

Owners of rental properties employ property managers to oversee the day-to-day operations, upkeep, and administration of those properties. They are responsible for finding tenants, ensuring that rental prices are competitive while paying taxes and overhead costs, collecting rent, and complying with regulations. Property managers are responsible for everything that takes place in rented properties. They are required to have a functional understanding of the real estate business. Some jurisdictions require them to hold licenses that allow them to act as real estate brokers, while other states have no licensing requirements at all.

What Is a Property Manager?

Property managers are those who specialize in ensuring that a rental is run in accordance with the guidelines given by the owner. These objectives may be financial or focused on providing appealing living circumstances, or both. Property managers are the ones who make sure that this happens.

Different types of assistance are available; for example, corporate property owners may publish purpose and vision statements for their properties, whilst individual property owners may provide verbal advice on their property objectives.

The manager is responsible for ensuring that responsible tenants occupy the rental, that payments are collected on time, that budgets are adhered to, and that the rental is maintained in an appropriate manner.

Property managers, who may also be called community association managers, supervise residential and commercial properties to ensure that they are well maintained, have a pleasant exterior look, and do not lose their resale value. They give potential tenants a tour of the property and go through the rules and regulations that apply to renting the space. They may collect monthly fees, pay or delegate the payment of bills such as taxesinsurance, and maintenance, or they may pay those bills themselves.

How Does Property Management Work?

Property managers are responsible for everything that takes place on a daily basis in rented properties. Therefore, they ought to have a functional understanding of the real estate business. The rental business is conducted in, for example, residential or commercial property.

The property manager is then responsible for managing the rent, tenants, maintenance, budgets, and records associated with the rental property in order to guarantee that the owner’s objectives are satisfied. In addition to this, they are required to have a comprehensive understanding of the local, state, and federal regulations that govern the appropriate procedures for tenant screening, handling security deposits, terminating leases, carrying out evictions, and adhering to property safety requirements.

Because of these factors, several jurisdictions mandate that property managers hold licenses that allow them to act as real estate brokers. In this scenario, a property owner will be required to work with a broker to verify that their property is handled according to the law.

Other jurisdictions enable property managers to get a license in property management rather than a license to practice real estate, while other states have no licensing requirements all. As a result, property managers come with a variety of backgrounds and areas of expertise and the necessary licensure.

Setting Rent

The establishment of rent is one of the fundamental responsibilities of every landlord. Consequently, it is one of the tasks that a landlord is most likely to delegate to a property manager. The rents are set at levels that are both affordable and competitive by the property management in order to fill the available units. In most cases, this may be accomplished by completing a survey of comparable houses in the neighbourhood; however, this has to be done at least once a year to continue being appealing to renters.

In the dynamic world of real estate, a property advisor can be your ally in navigating market fluctuations, ensuring your investments remain resilient and profitable.

Collecting Rent

In addition to this, the property manager is responsible for establishing a method for collecting rent from renters. They establish a collection date to guarantee that monthly property expenditures can be paid, and they aggressively enforce laws about late fees, all in an effort to ensure that optimal cash flow is maintained.

Screening Tenants

Another one of a property manager’s primary responsibilities is to conduct tenant screening and management. The property manager can be involved in the process of locating and vetting potential renters, managing daily complaints and maintenance concerns, and coordinating move-outs and evictions of existing tenants.

Tenants will typically deal with the property management in any issue that arises during their tenancy. Therefore, if you own many properties and manage a large number of renters, you should probably hire a property management company.

Property Management

The management of the property is responsible for ensuring that it is both secure and habitable at all times. In addition, property managers are in charge of the physical administration of the property, which includes both routine maintenance and repairs necessary in the event of an emergency.

It is necessary to conduct inspections of the work that contractors and other maintenance professionals carry out to ensure that the job is up to standards and that these individuals are performing their tasks in a timely way.

Managing the Budget

Property managers can be accountable for managing the budget for the building as well as keeping track of any significant records.

The manager is responsible for ensuring that the building stays within its allotted budget. However, in the event that the inhabitants (tenants) or the physical building (investment property) are in danger, they may exercise their discretion to order repairs or other similar services without regard to the budget.

Property managers should be familiar with standard accounting procedures to guarantee proper bookkeeping to calculate income and taxes and make investments.

For accounting purposes, it is essential to keep detailed documents pertaining to the property. For example, all revenue and expenses should be recorded, and a list of inspections, signed leases, requests for maintenance, complaints, records of repairs, costs of repairs, records of maintenance costs, and records of rent collection and insurance costs.

Property Manager Vs Landlord

The fact that a property manager is not the rental property owner is the primary distinction between their two responsibilities in this market. Landlords and property managers both do duties in this sector that are quite similar to one another. On the other hand, a landlord owns the property that he or she administers on their own. Property managers, in essence, play the role of a go-between between the owner of a rental property and the renter of that property. In order to protect their investment and free themselves from the day-to-day concerns of tenants and property, owners of rental properties often contract the services of property management companies.


A property manager is accountable for the financial management and record-keeping of various owners, tenants, and properties while adhering to all applicable federal, state, and municipal laws and landlord-tenant regulations. In addition, a property manager is required to carry out all of the responsibilities of a landlord.

A property manager is responsible for a variety of tasks, including the administration of rent, tenants, property upkeep and repairs, owners, landlord-tenant regulations, corporate operations, property records and accounting, and taxes.

The Rent 

Property managers provide assistance to owners in determining the appropriate rent level for a property to guarantee that tenants of a high quality occupy the property and enable the owner to earn an adequate quantity of rental revenue. Therefore, collecting rent and communicating any increases in rent to tenants are both extremely crucial responsibilities of a property manager.

Setting rent

Property managers are well-versed in the going rates of rent in their respective regions. In addition, they are aware of how to assess the attributes of a property to determine the most appropriate rent price, enabling a property owner to maximize the return on their investment and ensure that the property is constantly occupied.

Collecting rent 

The procedure that property managers use to collect rent from tenants might involve the use of personal cheques, online payments, certified monies, or cash that is either mailed, left at a safe location, or picked up in person. Property managers create this policy. When it comes to rent collection, the approach that yields the largest percentage of on-time payments while requiring the least amount of effort from management and renters alike is the one that should be used. In addition to this, a property manager is responsible for handling overdue payments, unpaid rent, and the process of evicting a tenant owing to the tenant’s failure to pay the rent.

Raising rent

According to property managers, communication with renters about rent hikes will be facilitated in a way that is legal and acceptable. In addition, they will provide owners with advice about the benefits and drawbacks of raising rental charges for the purposes of bringing them in line with market rates, paying for property upkeep or upgrades, accommodating changes in tax rates, or generating profits.

A property management company should have a transparent rent collecting method that includes collection procedures, late fee structures, how non-payment of rent will be handled, how outstanding tenant debts are managed, and how rental monies are distributed to property owners.

The Tenants

One of the most important jobs of a property manager is to be in charge of everything that has to do with the occupants of the rental units. This includes locating and screening potential renters, communicating and enforcing the conditions of the lease, addressing complaints, dealing with difficult tenants, and ensuring that tenant payments are handled in the appropriate manner.

Finding tenants 

A property manager is responsible for providing the required support to advertise empty properties in order to locate the renter who is most suitable for the property. An empty property is never good news for an owner, therefore a, management will put in a lot of effort to ensure that the property is rented out as soon as possible to a tenant who meets the requirements. They will go to the trouble of putting up “For Rent” signs, keeping online rental adverts current, holding open houses, and maintaining communication with existing renters in order to obtain appropriate references.

Screening tenants 

By doing legal tenant screening, a manager will ensure that the owner’s criteria are met in the process of locating a suitable tenant who will pay rent on time, adhere to the terms of the lease, and take care of the property. An essential part of the legal tenant screening process is the evaluation of objective qualification criteria, such as a tenant’s verifiable income, employment verification, credit check, criminal record, and good rental history.

Enforcing Lease Terms 

During the lease signing procedure that takes place prior to the beginning of residence, a manager will go through crucial lease conditions with residents. If any violations occur, a manager will contact the tenants in the right manner and enforce the repercussions throughout the duration of the lease. The rental contract should have a policy outlining how the management will address rule-breaking behaviour and the repercussions that will follow any infractions or repeat offenders. A violation may result in a fine, cause the contract to become void or serve as the basis for eviction.

Managing Complaints 

Dealing with tenant complaints, which are widely regarded as one of the most challenging elements of managing rental properties, may take a large amount of time and effort on the part of the property manager. When a renter complains, they may be expressing concerns about the property’s maintenance or other community-related issues, such as difficulties with other residents or neighbours. If the property manager so decides, tenants may be forced to give written notifications to a property management company using an online tenant portal or email contact if the property manager chooses to implement this requirement.


Even with the most thorough tenant screening, a property manager may still have to deal with the legal ramifications of requesting a tenant to vacate the premises. This is the case even when the screening process is performed perfectly. Evictions are a very time-consuming procedure, and a good property manager should be aware of the required actions to take to ensure that everything is managed in the most effective manner possible. It is possible for the case to be thrown out of court if the appropriate legal procedures leading up to the eviction are not followed. This would result in the loss of both time and financial resources.

The Property

Property managers are assigned with the responsibility of the physical management of the rental property, which includes the job of maintaining the property and repairing any damages that may occur. This is done to ensure that the property continues to be in a condition that is liveable for the tenants who are currently occupying it, as well as an attractive and rent-ready condition for the tenants who will occupy it in the future. The tenants who are currently occupying the property are the ones who are doing this.


To ensure that the owner’s property continues to be in excellent shape, property managers will do both routine and preventative maintenance on the owner’s behalf. Managers will carry out maintenance duties either through onsite management or by contracting the work out to a third-party vendor. The term “maintenance” can refer to a wide variety of tasks, such as those involving landscaping, heating, ventilation, and air conditioning (HVAC) systems, exterior cleaning, animal proofing,


Should there be a need for any house repairs at the property, a manager will discuss the problem with the owner and arrange repairs contingent upon receiving consent. Typical maintenance tasks for property management companies include fixing plumbing and heating, ventilation, air conditioning (HVAC) systems and replacing damaged railings and light bulbs in shared areas. In addition, it is possible for a tenant to bring maintenance issues to management’s attention or for management to discover them during an inspection.


In order to uncover any maintenance concerns that need to be corrected before they become expensive repairs and to assure compliance with tenant mandated upkeep, a property manager will undertake frequent inspections of the rental unit in question. Drive-by inspections, seasonal inspections, move-in/move-out inspections, and seasonal inspections are all possible types of inspections for rental properties.


The process of tenant turnover entails returning a tenant’s security deposit, collecting keys and leased property, and restoring a property to a rent-ready state when the lease period has expired. A property management will strictly enforce move-out dates, and the tenant will be subject to the appropriate charges if he has not departed the apartment by the agreed-upon day and hour. It is necessary to carry out an inspection, clean the vacant unit, and get it back to the state it was in at the beginning of the previous lease period. If the owner of the property desires to make further enhancements to the unit during this time period, the manager can assist in coordinating and supervising the property upkeep.

The Owners

Property managers deal directly with the owners of the rental properties they service and are required to convey pertinent information regarding the property’s performance, the finances owned by the owner, and any legal difficulties that may arise.

Acquiring new owners

It is helpful for property managers to construct user profiles of their target audience by first gaining an understanding of the various sorts of people who own rental homes. With the help of these profiles, the property manager will better understand the requirements and preferences of each individual owner. Furthermore, by catering to the requirements that owners have throughout the search for the ideal property management, property managers may win new customers and keep the ones they already have by demonstrating that they understand their demands.

Owner funds 

Owner funds are often understood to refer to rent payments gathered by a property management from a tenant and subsequently transferred to the property owner. A property manager has to have a solid understanding of the fundamentals of trust accounting in order to handle owner monies in a way that is both ethical and lawful. Keeping tenant deposits and rent payments separate from property managers’ operational cash through the use of trust accounts is standard practice for property managers. In addition, a property manager has the responsibility of keeping owner money separate from operational capital and adhering to state laws regarding the timeframe during which owner payments must be deposited.

Types of Property Managers

Commercial property managers are professionals that specialize in the management of the commercial real estate. It’s probable that these executives have extensive expertise in administrative or manufacturing settings.

Apartment complexes are the most common form of facility that property managers that specialize in multi-family buildings are most familiar with. However, in addition to being able to perform the duties of a property manager, these professionals must have excellent customer service skills and the ability to mediate potentially explosive situations.

Single-family home property managers typically work for real estate investors who keep the properties they purchase as assets and rent them out to generate additional revenue. These kinds of investors typically buy real estate in regions that have a high incidence of residential turnovers, such as in a military community or similar setting where there is a propensity for residents not to own homes.

They do this by hiring property managers responsible for ensuring that all aspects of the property are managed and that the value of the home is preserved even when it is occupied.

How do you choose?

It is safe to say that gone are the days when managing rental properties consisted solely of collecting rent and other payments from tenants. When searching for a property manager, one of the most important qualities to look for is experience in the field, particularly extensive familiarity with the neighbourhood you intend to invest. This is in addition to the property manager’s high level of training and expertise (or have already invested in). If you ask, they should be able to provide you with a comprehensive record of all of the services they offer, along with the associated costs.

Asking inquiries such as “What are your practices in identifying suitable tenants?” is something that the Real Estate Institute of Australia in Australia suggests doing. May you walk me through your pricing structure and tell me how much I can expect to pay? In what ways can you help me maximize my return while also maximizing the growth of my capital? How much would you want for the home if you were to sell it, and why?

If the responses that are given are satisfactory, then it is possible that you have identified the manager that is right for you. However, just like with any other kind of relationship, you shouldn’t feel the urge to jump into something too quickly.

An exceptional property manager is worth more than their weight in gold, but just like in any other field, it may be challenging to locate those that truly shine in their work.

Before you engage a property manager, make sure you question them about each obligation and activity outlined on this page. Each property manager conducts their company in a somewhat different manner. If they are unable to provide you with an answer that is unambiguous and easy to understand, you should probably consider managing the property on your own.

It is not as challenging as it may appear to manage a rental property on your own. In addition, you may complete most of these chores without incurring any additional expenses by utilizing modern technologies like Cozy. When compared to the standard cost that property managers charge, which is often between 8 and 12 percent, managing the property yourself sounds like it would be more profitable.

Managers will carry out maintenance duties either through on-site management or by contracting the work out to a third-party vendor. Property managers’ typical maintenance tasks include fixing plumbing and heating, ventilation, and air conditioning (HVAC) systems. A property manager has to have a solid understanding of the fundamentals of trust accounting in order to handle owner monies in a way that is both ethical and lawful. In addition, these professionals must have excellent customer service skills and the ability to mediate potentially explosive situations, among other attributes. When searching for a property manager, one of the most important qualities to look for is an experience in the field. An exceptional property manager is worth more than their weight in gold, but just like in any other field, it may be challenging to locate those that truly shine in their work.

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