How To Choose The Right Bookkeeper?

Written by: Brendan Thorp, CPA | Fact Checked by: Daniel Heness, CPA

A good bookkeeper is essential for the long-term success of any business. Therefore, finding the right bookkeeper is crucial for your company’s growth.

When searching for a bookkeeper, several factors must be considered. While there’s no perfect formula for selecting a bookkeeper, ensuring they possess a few key qualities can make them a valuable asset to your business.

From the moment you start a business, dealing with numbers becomes unavoidable. Every company, regardless of size, must keep track of transactions, including sales, expenses, payroll, and other financial activities.

A professional bookkeeper can be invaluable for managing daily expenses, revenues, and invoices, whether you’re starting your business or refining your financial strategies. Delegating these tasks to a professional reduces the risk of errors and frees up your time.

Let’s get straight to the point

A good bookkeeper is vital for any business’s success, and finding the right one requires careful consideration. Key qualities to look for include trustworthiness, certification, strong communication skills, organisation, and alignment with your business vision.

When hiring, options include in-house staff, freelancers, or professional bookkeeping services, each with its own pros and cons.

Internal hiring can be challenging without proper oversight, while freelancers require careful selection. Professional services offer expertise and broader resources, often providing the best support.

A bookkeeper should save you time, understand your industry, and manage your cash flow effectively. Before hiring, it’s crucial to understand your business’s specific needs, including transaction volume, software compatibility, and key financial dates.

Interview multiple candidates, check references, and ensure they fit well with your team. The right bookkeeper will not only maintain your financial records accurately but also contribute to your business’s growth by providing valuable insights and support.

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Key Considerations

1. Trust & Security

Bookkeepers manage your company’s most sensitive information. They play a key role in ensuring that invoicing, payroll, and taxes are handled properly. It’s vital to trust your bookkeeper completely. Before hiring, ask them detailed questions about their procedures for safeguarding your financial information.

2. Certification

Always hire a fully licensed and certified bookkeeper. While hiring unlicensed individuals might seem like a cost-saving measure, it can lead to costly mistakes. A certified bookkeeper is more likely to maintain accuracy and compliance.

3. Communication Skills

Frequent and effective communication is essential in bookkeeping. Your bookkeeper should be not only skilled at tracking numbers but also an excellent communicator. A good listener who understands your business’s nuances will contribute positively to your company’s health.

4. Organisation

A bookkeeper must maintain an organised filing system that reflects the importance of their work. A well-organised bookkeeper should promptly answer basic questions about your company’s finances. Disorganisation can lead to misplaced documents and errors that could harm your business.

5. Vision Alignment

While attention to detail is crucial, a bookkeeper should also understand and align with your broader business vision. Bookkeepers play a key role in your company’s daily operations and need to be aware of your organisation’s long-term goals.

Hiring Options

1. Internal Hiring

Hiring an in-house bookkeeping team might seem like a way to maintain control over your finances, but it often leads to challenges, especially if the team lacks expertise.

Internal bookkeeping staff may face risks such as data security breaches, fraud, or errors. Managing them also requires significant oversight.

2. Freelance or Part-Time Bookkeepers

Freelancers vary significantly in their education and experience. Ensure your freelancer has the necessary skills, a strong track record, and proper certification.

It’s important to maintain control over their work, especially if they operate remotely. While freelancers can be cost-effective, finding the right one requires effort.

3. Hiring CPAs

Hiring a Certified Practising Accountant (CPA) for bookkeeping tasks can be unnecessary and costly. CPAs are more suited for complex financial tasks such as tax management or strategic advice. However, they can recommend bookkeeping specialists who can manage daily tasks more affordably.

4. Professional Bookkeeping Services

Specialised bookkeeping services manage the daily accounts of multiple businesses. These firms often employ CPAs for managerial oversight and typically have access to a broader range of tools and expertise. Leveraging their industry connections can benefit your business.

Hiring Tips

1. Hire with Confidence

When hiring a bookkeeper, seek someone confident in their abilities and skilled in communication. A good bookkeeper is not just a financial manager but also a valuable asset who contributes positively to your business.

2. Hire for Understanding

Your bookkeeper should have a thorough understanding of your business, its current financial state, and your goals. A bookkeeper who doesn’t grasp your business’s intricacies shows a lack of commitment—an immediate red flag.

3. Hire for Skill

As a business owner, you may be looking for a bookkeeper because you no longer have the time or expertise to manage it yourself. Hiring a trained bookkeeper ensures your records are processed accurately, reducing the risk of errors.

4. Hire for Growth

No business wants to remain stagnant. A dedicated bookkeeper passionate about your business can contribute to your growth by offering insights and adhering to deadlines.

Ask Questions

A good bookkeeper asks relevant questions and discusses financial strategies, revenue enhancement, cash flow management, and budgeting.

They should be continually upskilling and certified, especially if they are registered as BAS Agents with the Tax Practitioners Board. This ensures they remain current with all areas of bookkeeping, including GST and BAS regulations.

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Three Reasons to Hire a Bookkeeper

  • They Save You Time: Bookkeepers handle data entry, categorise expenses, and produce business reports efficiently, freeing up your time to focus on other areas of your business.
  • They Understand Your Industry: Bookkeepers who are familiar with your finances can provide insights and alert you to potential issues before they escalate.
  • They Manage Your Cash Flow: A bookkeeper regularly monitors your accounts, helping maintain healthy cash flow, which is critical for business success.

Understanding Your Needs

Before hiring a bookkeeper, understand your own needs:

  • Business Type: Different industries have different bookkeeping requirements.
  • Transaction Volume: Determine how much time is needed for bookkeeping based on your transaction volume.
  • Accounting Software: Ensure compatibility with online accounting software for seamless communication.
  • Additional Services: Consider whether you need services like debt collection or payroll management.
  • Important Dates: Keep key dates, such as payroll and tax deadlines, in mind. Your bookkeeper should ensure your records are up to date well before these events.

Choosing the Right Person

Interview multiple candidates, check references and qualifications, and ensure they fit your company’s culture. Even part-time bookkeepers will interact frequently with your team, so choose someone who is personable, helpful, and genuinely interested in your business.

Final Thoughts

Choosing the right bookkeeper is crucial for the health and growth of your business. Avoid hiring anyone who doesn’t possess the qualities mentioned above.

A reliable, certified bookkeeper who aligns with your company’s goals will not only maintain the integrity of your financial data but also help identify potential risks and opportunities. Take the time to find the best bookkeeping partner to protect and grow your business.

Frequently Asked Questions

What Qualifications Should I Look For In A Bookkeeper In Australia?

Look for bookkeepers with a Certificate IV in Bookkeeping or Accounting as a minimum qualification. They should also be registered with the Tax Practitioners Board (TPB) if they provide BAS services. Membership in professional organizations like the Institute of Certified Bookkeepers (ICB) can also indicate professionalism and expertise.

Should My Bookkeeper Have Experience In My Industry?

Yes, industry experience can be valuable as the bookkeeper will already understand specific compliance requirements, workflows, and terminology relevant to your business sector.

How Important Is Software Knowledge When Choosing A Bookkeeper?

Very important. A good bookkeeper should be proficient in popular accounting software like Xero, MYOB, or QuickBooks, which are commonly used in Australia. Their expertise in these tools can save you time and ensure accurate reporting.

Is It Better To Hire An In-House Bookkeeper Or Outsource To A Professional Service?

This depends on your business size and needs. Small businesses often benefit from outsourcing as it is more cost-effective, while larger businesses may need a dedicated in-house bookkeeper to handle complex accounts.

What Services Should A Bookkeeper Provide In Australia?

Australian bookkeepers typically offer services such as:

  • Bank reconciliations
  • Accounts payable and receivable management
  • Payroll processing
  • BAS and GST preparation and lodgment
  • Financial reporting and record-keeping

Ensure the bookkeeper offers services tailored to your business needs.

Brendan Thorp is a Director and Business Advisory Specialist at Bookkept, bringing eight years of dedicated experience in tax and small business advisory. As a Certified Practising Accountant and registered Tax Agent, he specialises in helping businesses optimise their operations through strategic financial solutions and digital transformation. Brendan holds dual qualifications from the University of Newcastle in Commerce and Business, and is known for his ability to translate complex tax regulations into actionable business strategies. When he's not advising clients across various industries from hospitality to healthcare, you'll find him actively engaged in community leadership through local sporting clubs and professional associations.

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